Available 24/7 by phone or text, the 2-1-1 system provides direct access to food, housing, healthcare, and emergency assistance for millions of Americans in need.
MONTGOMERY, Ala. | In times of crisis or uncertainty, knowing where to turn can make all the difference. That’s where 2-1-1 steps in — a simple, three-digit number connecting individuals and families to vital community resources, anytime and anywhere.
By dialing 2-1-1, callers are linked to trained specialists who can guide them through a vast database of local, state, and national programs. Whether it’s finding emergency shelter, food assistance, mental health support, or transportation options for medical appointments, 2-1-1 helps bridge the gap between those in need and the services that can help.
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Designed to be inclusive and accessible, the 2-1-1 service particularly benefits the elderly, people with disabilities, veterans, and low-income families. It operates 24 hours a day, seven days a week — ensuring that help is always just a call or text away.
For those who prefer to text, assistance is also available through a mobile platform. Simply text your ZIP code to 898-211, and a live 2-1-1 specialist will respond with personalized support and local referrals.
