The SAFEGUARD Veterans Act would crack down on unaccredited claims consultants, restore criminal penalties, and strengthen protections against predatory actors profiting from veterans’ disability claims.
WASHINGTON | A bipartisan group of lawmakers is advancing legislation aimed at protecting veterans from so-called “claims sharks,” predatory individuals and companies accused of exploiting former service members by charging excessive fees for assistance with Department of Veterans Affairs (VA) disability claims.
The proposed legislation, known as the Stopping Abuse, Fraud, and Exploitation by Governing Unaccredited Representatives Defrauding (SAFEGUARD) Veterans Act, would significantly tighten oversight of the VA claims process and strengthen enforcement against unaccredited agents who profit from veterans seeking earned benefits.
Supporters say the bill addresses a growing national concern as veterans increasingly report being targeted by firms that promise assistance navigating the often-complex disability claims system but charge substantial fees for services that accredited organizations provide free of charge.“These brave men and women earned their benefits, and it’s our job to stop any bad actors who try to take advantage and scam them,” said U.S. Sen. Tammy Baldwin, D-Wis., one of several lawmakers backing the legislation.
Restoring Oversight to the VA Claims Process
The legislation would require that only VA-accredited individuals and organizations assist veterans with benefit claims. It would also restore criminal penalties for unaccredited agents found engaging in fraudulent or deceptive practices.
Additional provisions would:
- Close regulatory loopholes used by unaccredited claims consultants.
- Prohibit the use of robocalls and automated technologies to obtain veterans’ claims information.
- Direct the VA to establish systems to track accredited representatives and report fraudulent actors.
- Increase veteran education and awareness efforts regarding scams and predatory claims practices.
- Strengthen enforcement tools available to federal authorities investigating benefits fraud.
Veterans advocates argue that many former service members are unaware they can receive claims assistance at no cost through accredited Veterans Service Organizations (VSOs), county veteran service officers, and VA-approved representatives.











