Like many busy families, Marine Corps Maj. Richard Salchow and his wife, Colleen, are masters of multitasking, especially when it comes to chores -- toss in a load of laundry while watching TV, or before heading out to San Diego's Balboa Park for a day of fun.
The family, who until recently lived at Camp Pendleton, California, did just that on Jan. 18: Colleen threw in the laundry before leaving her base house, not thinking her washing machine was on the fritz. Sure, there was that one-off leak earlier in the month, but the couple was pretty sure it was just a glitch from overstuffing the machine.
Still, when the family returned home that afternoon, they found their first floor completely flooded. The water had seeped beneath the linoleum, causing it to buckle and swell, and the baseboards and drywall were bloated.
Their property manager, Lincoln Military Housing, immediately placed the family in temporary quarters while repairs were made and advised them to file a liability claim under their renters' insurance.